Help Desk

Before You Submit a Ticket...


The BMC Administration team will respond to your requests submitted through the Help Desk.

Since there are questions that are asked frequently, we've prepared these FAQ responses. Search to see if there is an answer to your question here. If not, submit a ticket.

While we endeavor to respond to Help Desk tickets within 48 hours, the Help Desk is not managed 24/7. Thank you for your patience.


Help with my BMC Account

Before you make a request for technical support on your BMC account, review the information here.

Login or account information.

Having difficulty logging in? There are multiple reasons this could happen, but most likely you are using the wrong username and/or password. Click on Forgot Your Username? and/or Forgot Your Password? in the login area. Both will ask you to enter your email address. If you have a BMC account with the address you entered, an email will be sent to that address automatically from This email address is being protected from spambots. You need JavaScript enabled to view it.. For username, you will receive an email with your username. For passwords, you will receive an email with a link to reset your password. If your attempt to do this fails, it means the email address you entered is not in the database.

If this information doesn't help you resolve your issue, create a Help Desk Ticket.

Registration history questions.

Your registrations since 2017-2018 have been stored in the website registration history connected with your account. That history can be viewed when you are logged into the BMC website. Click on Your BMC Account. Then scroll down to view your registration history.

Nothing prior to 2017 will be in the history. There may be a few seminars that contain no information. If you need access to that information, create a ticket.

Need help? Have questions?

Click on the button to go to the Help Desk.

Foundations of Interpreting

The Foundations of Interpreting Seminar Series provides insights into The Integrated Model of Interpretingand the processes we engage in while interpreting. Click here for more information on the series as well as a schedule of current seminars being offered.

Link to the Foundations of Interpreting page on Facebook!


If you've forgotten your account info, simply click on 'forgot username' or 'forgot password' to receive an email about resetting your password. The email is sent to the email address you used when you registered for a BMC seminar.

Welcome back!