Help Desk

Before You Submit a Ticket...


The BMC Administration team will respond to your requests submitted through the Help Desk.

Since there are questions that are asked frequently, we've prepared these FAQ responses. Search to see if there is an answer to your question here. If not, submit a ticket.

While we endeavor to respond to Help Desk tickets within 48 hours, the Help Desk is not managed 24/7. Thank you for your patience.


Request Permission to Attend a Seminar

Request permission to attend a seminar when you haven't met the prerequisites.

Generally, the only reason BMC might allow you to attend a seminar when you haven't met a prerequisite would be the history you have working with BMC in the past. For example, you want to attend a Foundations Tools B seminar but you have not attended Tools A in the past few years (prerequisite states this clearly). You did attend Foundations III (now Foundations Tools A) 6 or 7 years ago. BMC would consider your request to attend. Simply ask!

There may be other reasons as well. BMC will take into consideration your request. Offer a clear rationale to us using the Help Desk.

Need help? Have questions?

Click on the button to go to the Help Desk.

Foundations of Interpreting

The Foundations of Interpreting Seminar Series provides insights into The Integrated Model of Interpretingand the processes we engage in while interpreting. Click here for more information on the series as well as a schedule of current seminars being offered.

Link to the Foundations of Interpreting page on Facebook!


If you've forgotten your account info, simply click on 'forgot username' or 'forgot password' to receive an email about resetting your password. The email is sent to the email address you used when you registered for a BMC seminar.

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